Priya Patra

Program Manager, Capgemini Technology Services India Ltd.


A Mother of two, Author, Blogger, Women Empower believer , Dreamer , Creator and a futurist An Agile Evangelist and a Program Manager spearheading Digital transformation programs for a Fortune 10 organization in healthcare and transportation domain. Leading Agile Community Of Practice within Capgemini 546 members, across 40 countries evangelizing Agile practices across all levels in the organization. Speaker for national and International conferences on IoT, Agile and Project Management. Some notable speaking assignments PMI Global Conference 2017- Chicago, PMI EMEA Congress 2018- Berlin, PMI Global Congress 2018 - Los Angeles, Agile Chandigarh 2018, Agile NCR 2018.

Winner of "Women in Business Awards" 2018 by Indo Global SME Chamber in "Business Leader - IT" category.

Named in the 50 inspirational women project managers across the globe by Elise Stevens as part of her CELEBRATING WOMEN IN PROJECT MANAGEMENT SERIES.

Winner of Aesthetics International Excellence Award 2018 for Personal Development.

Winner of Global Brilliance Award by Anti Corruption Foundation Of India.

Session Title

Playing to Win “Gamification to improve agility and innovation”

Session Overview

The digital revolution has brought massive changes in technology advancement. Organizations are now exploring innovative and often fundamental changes in their business processes to incorporate digital solutions. This process, coined as digital transformation, is a change that companies should explore in order to remain competitive in the digital economy.

According to MIT SLOAN there are three pillars, each with three other elements for digital transformation: customer experience, operational processes and business models. These nine areas are the building blocks for digital transformation. Some common challenges of digital transformation include changing culture and perception, resources, and communication. For large organizations, this transition can be slow, which is can be detrimental.

Leading this digital change requires managers to have a vision of how to transform their company for a digital world. Gamification is a process of integrating game mechanics into a traditional medium, such as a website, training program, or product, to engage users to help solve or drive a business goal.

Can we as project managers achieve the three goals of digital transformation - customer experience, operational processes and business models through gamification? Can gamification help us to address the top challenges with digital transformation? Last but not the least can gamification propel digital transformation ?

Session Takeaways

  • Understand goals and challenges of digital transformation
  • How gamification can address the challenges and goals of digital transformation
  • How to motivate through play instead of manipulating through rewards
  • How gamification can improve agility and innovation in our projects
  • Formulate a strategy to apply gamification techniques for project success in this era of digital disruption.