Presenter Bio

Rashmi Guharoy a seasoned Quality professional with IBM for 15+ years. A Certified Six Sigma Black Belt, IBM badged Agile Coach, PMP, ITIL v3, etc. T-shared Rover for Quality Excellence (done the length and breadth of it through the years). Champion, mentor and leader of the ongoing Agile Transformation journey for GTS, IBM.

She has designed and institutionalized numerous frameworks for Delivery Teams. She has also successfully turned around numerous troubled (Crit-Sit) Accounts/Projects, through a two pronged synergy of performance management integrated with process improvement techniques - turning shortfalls into successes, and increased Client confidence by driving out-of-the-box thinking leading to continuous process improvement . She is a seasoned veteran of using creativity in problem-solving and leveraging data analytics towards innovative, viable solutions towards challenging business problems. She has dedicated her entire professional career in bringing order and efficiency to dynamic & chaotic IT environments.