Rahul Jain is the Chief Strategy Officer at PNB Housing Finance, responsible for leading the organization's strategic agenda across product, partnerships & alliances, customer retention, digital transformation, business intelligence, and artificial intelligence.
In this role, he leads initiatives focused on accelerating growth, enhancing customer experience, fostering innovation, and building future-ready capabilities that strengthen the organization's competitive positioning and long-term business performance. He is also spearheading the Company's AI and digital transformation journey by advancing data-driven decision-making, promoting the adoption of predictive analytics and intelligent automation, strengthening enterprise-wide business intelligence capabilities, and creating scalable AI-led solutions that enhance operational efficiency, customer engagement, and risk management.
A seasoned financial services leader with nearly two decades of experience, Rahul brings deep expertise in institutionalizing robust risk frameworks, modernizing operations through digital interventions, and leveraging advanced analytics to generate predictive insights and support data-driven decision-making.
Prior to joining PNB Housing Finance, Rahul has held leadership roles across several leading financial institutions, including Tata Capital, Piramal Finance, Aditya Birla Finance, Dhanalaxmi Bank, Reliance Capital, and ICICI Prudential Life Insurance.
The AI Shift: Skill Gaps & the Changing Workplace
The session provides audience with a look at how AI is reshaping the world of work m- from current adoption trends to the skills gap it's creating for early-career talent. It walks through what's changing, what employers now expect, and how job seekers need to align their skills to adapt to this paradigm shift.